FREQUENTLY ASKED QUESTIONS (FAQs)
 
Technical Requirements:
 
1) What is a Macromedia Flash Plug-in?

2) What is a Cookie?

3) How do I install Adobe Acrobat Reader?

4) How do I change my JavaScript Settings?

5) How do I change my Popup Blocker Settings?

 1) What is a Macromedia Flash Plug-in?
  Macromedia Flash is vector-based animation technology. It enables delivery of low-bandwidth animations, presentations, and websites through your Web Browser. The Macromedia Flash Plug-in is preinstalled in most browsers, and is a standard feature on all new, and future release Browsers and Operating Systems. It is supported by all the major computer companies and software suppliers, and is included in Microsoft Windows (all versions), Apple Macintosh, Netscape Navigator, AOL and WebTV to name but a few. Due to its strong, and very popular, online presence, Macromedia distributes the Macromedia Flash Player through many key partners, including Microsoft, Netscape and AOL.

If you need Flash, please go to www.macromedia.com to download the latest version (Free).
 
 

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 2) What is a Cookie?
  Cookies allow us to identify and optimize the site specifically for you, offering the best possible service with maximum effect. Our use of cookies does not, however, include the storage of any personally identifying information. Our system requires the use of cookies. The following table will help you change cookie settings based on your Internet Browser:
 
  Description Internet Browsers
Internet Explorer Mozilla Safari
  Change Cookie Settings

How To

How To How To
 
 

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 3) How do I install Adobe Acrobat Reader?
  Adobe Acrobat Reader is a free software used for viewing and printing Adobe Portable Document Format (PDF) files. We use Adobe Acrobat Reader to display documents, such as: Course Summaries and Product Documentation. You will be required to have a working copy of Adobe Acrobat Reader loaded on your local computer.

To install a free version of Adobe Acrobat Reader, please click the following button:

 

 
 

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 4) How do I change my JavaScript Settings?
  JavaScript is a general-purpose programming language developed by Netscape. JavaScript is used to display online training courses. If you are experiencing problem with course delivery, please check your browser settings.

 
  Description Internet Browsers
Internet Explorer Mozilla Safari
  How to check JavaScript   Settings

How To

How To How To
 
 

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 5) How do I change my Popup Blocker Settings?
  Popup Blockers are designed to prevent web sites from opening new windows on your desktop that present annoying advertisements or potentially harmful content. Unfortunately, these popup blockers also interfere with certain features of the website. If you are experiencing problem with course delivery, please check your browser settings.

 
  Description Internet Browsers
Internet Explorer Mozilla Safari
  How to check Popup Blocker   Settings

How To

How To How To
 
 

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